4.92 based on 19182 reviews
Heidi was particularly helpful and very friendly. I was looking for a specific item, a jellycat that had been retired. She went above and beyond with customer service, located the item I was looking for, called me back, sent it to me, with no cost. She was so very friendly and helpful, it restored my faith in customer service. I posted on facebook, I was so pleased!
Great customer service and quick delivery of lovely toy. Our little boy loved it for Christmas thank you.
OMG MALCOM aarived in super quick time and was more adorable than the pic oh him. The Charlie Bears are made incredibly well there features look life like. I got my first Charlie Bear at Christmas his name is thingy me jig as he's a bit muddled up well he fits in this house perfectly and I went back and brought so when the "elves" went back he was there gift. The lads new how much I liked Malcom so with there own money they brought him for me so he is extra special. And I will be buying a few more. I absolutely love them.
the bear looked a little rugged - guess it was the way the toy was packaged
The product was exactly what my daughter wanted and it was a great surprise on Christmas morning for her. Thank you